Privacy Policy for Dharul Khair NGO

Introduction

Dharul Khair NGO (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with us through WhatsApp Cloud API for donation requests and other charity communications.

Information We Collect

  • Personal Information: When you provide us with your contact information, such as your name and phone number, through WhatsApp, we collect and store this information.
  • Usage Data: We may collect information about how you interact with our messages, including the time and date of your interactions, and your responses.

How We Use Your Information

  • Communication: To send you messages related to donation requests and other charity activities.
  • Service Improvement: To analyze the performance of our communications and improve our services.
  • Legal Obligations: To comply with legal requirements and protect our legal rights.

Sharing Your Information

  • Service Providers: We may share your information with third-party service providers who help us manage and operate our WhatsApp communications.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or electronic communication is ever fully secure or error-free.

Your Rights

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request that we delete your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through WhatsApp or other appropriate means.

Refund Policy: Refund is not applicable.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@dharulkhairngo.org
  • Phone: +91 9967016379